Residential Receiving & Delivery

Your Packages, Received,
Stored & Delivered.

Secure Your Box receives your deliveries at our NYC facility, stores them securely, and delivers them directly to you when you're home.

A Better Way to Receive
Packages in NYC

Skip stolen packages, missed deliveries, and lobby pickups. SYB receives and securely stores your shipments at our NYC facility, then delivers them directly to you at a scheduled time when you're home.

Secure Receiving

Send your online orders to SYB, where they are securely received and stored until you are ready for delivery.

Delivery Around Your Schedule

Choose an available delivery time when you'll be home to receive your packages.

No More Missed Deliveries

Your packages stay secure with SYB until your scheduled delivery, instead of being left in a lobby, hallway, or on a doorstep.

Built for NYC Living

Designed for NYC apartments, townhouses, non-doorman buildings, and anyone who wants a more reliable way to receive deliveries.

90,000+

packages reported stolen or lost in transit every day in NYC.

Source: NYC Mayor's Office

How Residential Receiving Works

From signup to your door, in four simple steps.

Choose a Plan

Choose Your Plan

Select the monthly plan that fits your expected package volume and complete checkout online.

Send Your Deliveries

After signup, use the provided SYB shipping address when ordering from any retailer.

We Receive & Notify You

SYB receives your deliveries, logs them under your account, and notifies you as soon as each package arrives. Everything is held securely until you're ready.

Receive Your Delivery

Schedule a time when you'll be home to receive your packages.

Residential

Residential Plans

Choose the plan that fits your package volume. All plans include secure receiving, storage, and scheduled in-person delivery.

Basic

For occasional online shoppers

$34.95 /mo

Up to 6 packages/month

1 scheduled weekday delivery/week

Secure receiving & storage

Scheduled in-person handoff

Plus

For regular online shoppers

$49.95 /mo

Up to 12 packages/month

Up to 3 scheduled weekday deliveries/week

Secure receiving & storage

Scheduled in-person handoff

Premium

For frequent online shoppers

$99.95 /mo

Up to 25 packages/month

Priority delivery, 7 days/week

Secure receiving & storage

Scheduled in-person handoff

Private Client

Elite VIP

For elevated receiving and delivery needs

Custom pricing

Multiple residences & locations

High-volume & specialty receiving

Dedicated service coordination

White-glove delivery & placement

Special handling: oversized or overweight items, furniture, mattresses, extended storage, and other special handling may incur additional charges.

Contact Us for Pricing

Furniture, Mattresses
& Large Deliveries

Need to receive something larger? SYB can accommodate furniture, mattresses, bed frames, oversized and overweight items, and other specialty deliveries.

Additional receiving, storage, handling, and delivery charges may apply based on the item and service required. Tell us what's arriving and we'll confirm pricing before it ships.

Furniture & Sofas

Mattresses & Bed Frames

Oversized & Overweight

Specialty Items

Contact Us for Pricing

Three Things Worth Knowing.

See all Residential FAQs

How many packages do you receive each month?

Up to 6: Basic. Up to 12: Plus. Up to 25: Premium. You can change plans as your volume changes.

Will I know when something arrives?

Yes. You're notified as soon as each package is received and logged under your account.

What if I'm not home at the scheduled time?

Your package stays with SYB until you book another delivery time. Nothing is left unattended.

Ready to Stop Missing Deliveries?

Plans start at $34.95/month. Secure receiving, storage, and scheduled in-person delivery, all included.